Return & Refund Policy

 

All items are made to order, and the Mission funding generated by each purchase is committed to Festive Farmettes when the order is placed.

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Because the product is created specifically for that order and the Mission funds have already been committed, we do not accept returns or exchanges for:

• Change of mind

• Incorrect size, color or product selection

• Buyer’s remorse

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Damaged, Defective or Incorrect Items

If an item arrives damaged, defective or incorrect, we will make it right.

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For shipping damage, incorrect items or visible production defects, please contact us within 7 days of confirmed delivery and provide:

• Your order number

• Clear photographs showing the issue

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Delivery is verified using carrier tracking.

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Resolution

Approved claims will be resolved with:

• A replacement item, or

• A refund when appropriate

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If a return is required, we will provide return instructions. Trove will cover return shipping for an approved damaged, defective or incorrect item.

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Refunds will be issued to the original payment method.

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Additional Terms

We reserve the right to deny claims that are fraudulent, abusive or unsupported by the information provided.

Nothing in this policy limits any rights provided by applicable law.

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For questions or assistance, please contact us through our Contact page.

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